When given one of those customer satisfaction surveys, always try and give a glowing report about the individual who helped you (unless they were terrible, of course) because those surveys are just another tool for corporations to harass their already under-paid, under-appreciated employees.
You don't want to be responsible for getting someone fired just because of some stupid survey, do you?
This is all part of my motto: "People have to stick together against oppressive corporations!" :)
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