"Barbara Glanz, an author, speaker and expert on employee motivation and performance, has a book that you may want to check out, “Handle with CARE: Motivating and Retaining Employees.” It's full of creative, low-cost ways to raise morale, increase commitment and reduce turnover. The CARE approach stands for C = creative communication; A = atmosphere and appreciation for all; R = respect and reason for being; E = empathy and enthusiasm."

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